1. Introduction and scope
This privacy policy explains how personal data is collected, used, shared and protected when you visit becomeamaister.com (the “Website”) or use the services offered through it, including the free guides and learning environment, the community, and the paid trainings (together, the “Services”).
In this policy, “we”, “us” and “our” refer to the data controller identified in section 2, and “you” refers to any person whose personal data we process in connection with the Website or the Services.
We apply the standards of the EU General Data Protection Regulation (“GDPR”) and the UK GDPR to all personal data we process, regardless of where you are located. Where the law of your country of residence grants you additional rights, those rights also apply.
2. Data controller
The data controller responsible for your personal data is M2X Technologies, which operates Maister.
You may contact us about this policy or about your personal data at hello@becomeamaister.com.
3. Personal data we collect
3.1 Account and access to the guides
When you request access to a guide, join the community or sign in to the learning environment, we collect your email address and the date of your request. Your email address serves as your account identifier; no password is created. We also record which guide chapters you have opened, in order to show your progress and return you to where you left off.
3.2 Training enrollments and seat reservations
When you enroll in a training or reserve a seat, we collect your name, email address, WhatsApp number, role, organization (where provided), country (where provided), your level of experience with AI, the dates on which you are available, and the information you provide about the work you intend to bring to the training.
3.3 Payments
Payments are processed by our payment processor, Stripe. Your card details are provided directly to Stripe and are not received or stored by us. We receive confirmation of payment, the amount paid and limited card information, such as the card type and the last four digits.
3.4 Enquiries
When you contact us through a form or by email, we collect the information you provide, which may include your name, email address, organization, country and the content of your message.
3.5 Website feedback and reviews
When you share your website with us for feedback, we collect the address of your website, your name, your email address, an optional description of your business and your choice as to whether your website may be shown in our showcase. When you review a guide, we collect your rating, your review, your name, an optional website address and your choice as to whether your review may be quoted. If you are signed in, your review is also linked to your email address.
3.6 Information stored on your device
The Website stores a limited amount of information in your browser’s local storage, such as your sign-in session, the guide chapters you have opened, the items you have ticked in a guide’s checklists and whether you have already left a review. This information remains on your device and is used only to provide the functions concerned.
3.7 Technical data
When you visit the Website, our hosting provider processes technical data that is necessary to deliver the Website to you, such as your IP address, browser type and the time of your request. When you use one of our forms, Google reCAPTCHA processes technical data about your device and your interaction with the page in order to distinguish people from automated programs.
We use Plausible Analytics to measure how the Website is used, such as the pages visited, the website that referred you, and your country and type of device. Plausible does not use cookies, does not store your IP address and does not identify you; visits are counted in aggregate only.
If you accept advertising cookies, we use the Meta Pixel to measure how our ads on Facebook and Instagram perform and to show our ads to people who have visited the Website. The Meta Pixel collects information such as the pages you visit, the actions you take (for example, joining the community or booking a training) and technical data about your device, and shares it with Meta. It is loaded only if you accept it, and you can change your choice at any time with the “Cookie settings” link at the bottom of every page.
4. Purposes and legal bases
We process your personal data only for the purposes set out below, and only where we have a legal basis to do so.
We do not sell or rent your personal data, and we do not carry out automated decision-making or profiling that produces legal or similarly significant effects for you. We do not use the content you share in a training to train any artificial intelligence model.
5. Marketing communications
If you request access to a guide, join the community, enroll in a training or reserve a seat, you are added to our mailing list and receive our monthly email. Signing in to the learning environment, contacting us, sharing your website or leaving a review does not add you to the mailing list.
You may withdraw your consent at any time by using the unsubscribe link included in every email, or by contacting us. Withdrawing your consent does not affect the lawfulness of processing carried out before its withdrawal.
6. Recipients of your personal data
We share personal data only with the service providers that we need in order to operate the Website and the Services. These providers act as our processors, process personal data only on our instructions and are bound by obligations of confidentiality and security.
Your use of reCAPTCHA is also subject to Google’s privacy policy and terms of service. If you join a WhatsApp group, your name and telephone number are visible to the other members of that group. For the Meta Pixel, Meta and we are joint controllers for the collection and transmission of the data; Meta then processes it under its own privacy policy.
We may also disclose personal data where we are required to do so by law, or where disclosure is necessary to establish, exercise or defend legal claims. Where permitted, we will inform you of any such disclosure.
7. International transfers
Some of our service providers are located outside the European Economic Area and the United Kingdom. Where personal data is transferred to such a country, the transfer is made on the basis of an adequacy decision or is protected by the standard contractual clauses approved by the European Commission, together with any supplementary measures that are required.
8. Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, after which it is deleted or anonymized.
9. Your rights
Subject to the conditions set out in applicable law, you have the right to:
- access the personal data we hold about you and obtain a copy of it;
- have inaccurate personal data corrected;
- have your personal data erased;
- restrict the processing of your personal data;
- receive your personal data in a structured, commonly used and machine-readable format, and have it transmitted to another controller;
- object to processing based on our legitimate interests; and
- withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at hello@becomeamaister.com. We will respond within one month of receiving your request, free of charge, and may ask you to verify your identity before we act on it. You also have the right to lodge a complaint with the data protection authority in the country where you live or work.
10. Cookies and similar technologies
We use advertising cookies only if you accept them. When you first visit the Website, we ask whether you accept the Meta Pixel (see section 3.7); if you decline, it is not loaded and the Website works in the same way. We keep your choice in your browser’s local storage for twelve months, after which we ask again, and you can change it at any time with the “Cookie settings” link at the bottom of every page. Our analytics (Plausible) set no cookies. The information stored in your browser’s local storage is described in section 3.6 and is strictly necessary to provide the functions you use. When you begin to fill in one of our forms, Google reCAPTCHA is loaded and may set cookies for the purpose of detecting spam and abuse. Stripe sets cookies on its own checkout pages when you make a payment.
11. Children
The Services are intended for adults. We do not knowingly collect personal data from anyone under the age of 16. If you believe that a child has provided personal data to us, please contact us and we will delete it.
12. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss and misuse. All data is transmitted over encrypted (HTTPS) connections, and access to personal data is restricted to those who need it. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority within 72 hours where required, and will inform you without undue delay where the risk is high.
13. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last revised. Where we make material changes, we will inform you by email or by a notice on the Website.
14. Contact
For any question about this policy or about your personal data, contact us at hello@becomeamaister.com.